ETI360 turns your program information — itineraries, routes, accommodation, activity detail — into the documentation schools review before they book.

The problems this solves

Every school asks for the same evidence in a different shape. One consistent pack — overview, itinerary, risk information, parent version — produced from your program record and reissued per school, trip and dates.

A changed date or hotel touches half the pack. The change enters the program record once; the affected documents are reissued from it.

Due-diligence questionnaires repeat every season. The annual Organizational Baseline documents your standing once; every proposal references the same current evidence.

Routed days draw the hardest questions. Route Intelligence, Weather Brief and Medical Access pages answer distance, terrain, conditions and access with measured figures a school can verify.

Schools ask how you operate while groups travel. The Duty Manager Dashboard gives your duty staff — or the school’s — one working view of the trip, its communications and its record.

The documents

The same three tiers schools use, applied from the provider’s side. Open any thumbnail to read the document itself.

The documents shown are from a fully worked example for Harborview International School. It is fictitious by design, so every page can be shown in full — no real school’s or provider’s documents are ever shown.

Tier One · Annual

Organizational Baseline

The same ten-area review applied to schools and to trip providers, read against the ETI360 Operational Capability Framework.

Organizational Baseline Evaluation applied to a trip provider: each of ten areas marked at standard or progressing

T1 · Your organization

Organizational Baseline Evaluation

The ten areas applied to your organization: policies, roles, standing arrangements, and supporting evidence recorded in a common structure.

Read by School risk committees · Your leadership

Open the PDF →

Tier Two · Every proposal

Trip Risk Review

The due diligence documentation school leadership asks for, and the documents that get students and parents ready for the trip.

A new proposal begins as one line: this school, this trip, these dates. ETI360 re-dates the itinerary, re-prepares the overview and parent documents, rebuilds the Weather Brief for the travel month, and flags holidays, closures and seasonal events for you to verify before anything is confirmed.

Trip Overview one-pager for the Cherry Blossom Tokyo sample trip

T2 · The first read

Trip Overview

Your program on one page: dates, group, and logistics at a glance.

Read by Head · Approving committee

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Itinerary Report calendar view, page two of the Cherry Blossom Tokyo sample trip: days five through eight as hour-by-hour blocks covering activities, meals, transport, and accommodation

T2 · The operational record

Itinerary Report

The same journey as a minute-by-minute calendar: every activity, transfer, meal, and overnight in hour-by-hour blocks — the record each proposal is adjusted from.

Read by Coordinator · Trip staff

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RAMS report risk register page: named risks with inherent and residual scores, controls, and emergency actions

T2 · The decision record

Trip Risk Assessment & RAMS

The structured working documents behind the risk assessment and RAMS: hazards, controls, who holds each control, and residual risk in plain language — prepared for the school to review, complete, amend, and approve; the due diligence file its risk committee can put in front of the board.

Read by Risk lead · Trip staff · Provider

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Parent Itinerary day pages with photographs and day-by-day plans

T2 · For families

Parent Itinerary

The journey written for families, in the school's own voice: clear day information, meals, accommodation, and what to know.

Read by Parents

Open the PDF →

Trip Discovery Map for Cherry Blossom Tokyo: numbered stops, routes, and photo callouts on one sheet

T2 · The trip on one sheet

Trip Discovery Map

Stops, routes, and the shape of each day on one visual sheet — as useful in your proposal as at the school's parent information evening.

Read by Coordinator · Parent information evening

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The Duty Manager Simulation: itinerary rehearsal and crisis rehearsal inside the dashboard

T2 · Rehearsal

Duty Manager Simulation

A facilitated ninety-minute session inside the dashboard: a way to stress test a trip before it runs, working through a realistic scenario with roles, communication, and escalation decisions.

Read by Duty manager · Trip leadership

Tier Three · During the trip

Dynamic Risk Operations

A working view for managing trip issues while groups travel — operated by the school's or the provider's own duty manager, never staffed by ETI360.

The Duty Manager Dashboard with a trip open: six current trips, trip context, the scheduled location on the map, today's schedule, and messages

T3 · During the trip

Duty Manager Dashboard

The working view while groups travel: trip context, scheduled locations, check-ins, weather flags, incidents, contacts, and the escalation path agreed before departure. Operated by the school's or the provider's own duty manager, never by ETI360.

Read by The school's or provider's own duty manager