Tier 1 · Organisational Baseline — documented once, maintained

“Where does our travel governance stand?”

The school’s standing position: policies, procedures, and evidence reviewed and mapped against the ISO 31031 framework, area by area, with strengths and gaps identified. Not a trip document — the foundation every trip stands on.

Components Document review · framework mapping · per-area maturity scoring · evidence register · gap identification

  • What the school receives
  • The Organisational Baseline Report — per-area scores, evidence found, gaps identified. Written to be read by a board in one sitting.

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Itinerary Report — a rendered calendar-view page from the sample pack: four days of the trip as hour-by-hour blocks covering activities, meals, transport, free time, and accommodation

The documents shown are from a fully worked example for Harborview International School — a fictitious school built on real venues and real method, so every page can be shown in full.

Tier 2 · Trip Risk Review — every trip, on its merits, before departure

“Is this trip ready?”

The per-trip evidence base. The provider’s itinerary is normalized into a gap-free, hour-by-hour record; every location verified; every activity risk-profiled across seven dimensions; the activities that warrant a RAMS get one — grouped the way the trip actually runs. Around that core: medical access, seasonal weather, route intelligence, site briefs.

Components Itinerary normalization · location verification · Activity Risk Profiles (7 dimensions) · RAMS by activity group · medical access mapping · weather & climate briefing · route intelligence · provider documentation review

  • What the school receives
  • The trip document pack — produced from the trip’s own data. The approval conversation starts with evidence already organized.

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Tier 3 · Dynamic Risk Operations — while the trip runs

“Do we know what’s happening — and will we have the record afterward?”

Live operational evidence, on a surface the school’s own duty manager operates — never an ETI360-staffed service. The day’s timeline, the map, weather and medical access for where the group actually is, check-ins, messages, incidents. When the trip ends, the record already exists.

Components Duty Manager Dashboard · daily briefings · RESPOND cards · check-in record · incident reports · post-trip report

  • What the school receives
  • The operational record — every check-in, incident, and communication compiled into the Post-Trip Report the school’s own review reads.

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