Every four years, opened with a scoping conversation
Harborview receives
The review of its whole program, with an evaluation of each provider’s documents
Paper
A4 (Harborview’s paper) and US Letter
Illustrative case study; the providers and decisions are fictional.
What Harborview needs
Before planning the year, the leadership team wants one view of the whole program, read the same way path by path, including what its two providers’ own documents cover.
The Review gives the partnership its starting point, because ETI360 and the school’s travel lead now share one reading of every program path.
What Harborview receives
Harborview International School · Travel Program Review, sample edition
Providers. The review also evaluates the documents of Harborview’s two providers, Line & Landmark Cycle Travel and Northmark Orienteering. Line & Landmark’s evaluation is shown below as a sample edition, with its own date and no school named; the orienteering provider’s is not included in this example. ETI360 shows what each provider’s documents cover. It does not certify, approve, rank or recommend providers.
Line & Landmark Cycle Travel · Provider Evaluation, sample edition
The year. After the Review, ETI360 prepares Harborview’s Travel Year Guide, which sets out the school’s year of trips in six phases with the people each step involves. The school sets the dates and changes them as the year moves, and the guide sets no deadlines.
Harborview International School · Trip Budgets, March 2027
Budgets. ETI360 sets out the budget for each of Harborview’s 35 March trips in one format, from the provider’s cost and flights to GST and card fees, so leadership can compare the trips side by side. The school sets its prices.
How it works
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1. What Harborview sends, by email
Its nine travel documents, from the trips policy to the service learning and CAS guidelines
Each provider’s documents, such as an operating manual and a tour catalog
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2. What ETI360 does
Holds a scoping conversation with the leadership team, then sends one email listing the documents needed.
Reads each document in full and enters each statement as an evidence line with its document, section and page.
Reads each program path, and each provider’s documents, against the ten areas of the ETI360 Operational Capability Framework.
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3. What Harborview decides
Which program paths are in scope and which providers to include.
Illustrative case study; the providers and decisions are fictional. Northmark Orienteering is a fictional trip provider created by ETI360 for demonstration purposes.
ETI360’s 3-Tier Risk Framework
Tier 1 Organizational Readiness: The school-wide review of travel policies and procedures, prepared for leadership review.
Tier 2 Trip Readiness: Each trip’s documents, prepared for review before departure.
Tier 3 Live Trip Support and Review: Field and emergency information for trip leaders while the group is away, and the report after the trip.
